Heygates Poultry Feed With Flubenvet (Layers Pellets with wormer).
This product is a medicine that needs to be prescribed by an authorised specialist, so we will need gather some information before we can dispatch it.
You will have the opportunity once you have placed your order to fill out a short questionnaire which we can then use to prescribe the Flubenvet.
*** PLEASE LOOK OUT FOR THE QUESTIONAIRE at CHECKOUT.***
If you would prefer to speak to one of our qualified team please ensure that you enter your telephone details at checkout and they will give you a call shortly after you place the order.
This product has a short shelf life due to the process in which the medication is added so it is recommended that you only purchase when you are ready to use it.
This is a complete medicated feed with added Flubenvet for the treatment of worms in chickens. It is effective against gapeworm, large roundworm, hairworm and gizzard worm.
No more mixing chicken wormer in with the feed - just feed layers pellets with Flubenvet as you would a normal pellet.
These medicated pellets are to be fed solely for 7 consecutive days. Withdraw feed 7 days before slaughter. Zero withdrawal period for eggs.
Eggs must be for personal use only and not for resale.
You will need to buy the same amount that your poultry would consume in a week on normal layers pellets, as Heygates Layers Pellets with Flubenvet acts as a replacement. As a quick example, 1kg per bird or one 10kg bag for 10 birds over a week.
We recommend that you worm your chickens every 3 month. If you are taking on new birds or ex battery it is also advised to worm.
-
Bulk Surcharge (Feed & Bedding)
Our bulk items - e.g. feed and bedding surcharge is an additional fee applied when a customer orders bulk feed and bedding goods. This might seem counter-intuitive, as bulk purchases typically come with discounts, but there are several reasons why a bulk surcharge is implemented:
Increased Handling Costs: Feed and Bedding orders can require more resources to process, pack, and ship. This includes additional labor, packaging materials, and potentially more complex logistics.
Storage Limitations: If a supplier's storage capacity is limited, feed and bedding orders might necessitate additional storage solutions, such as renting extra warehouse space, which incurs additional costs.
Inventory Management: Feed and Bedding can disrupt regular inventory management practices. Ashurst Equestrian will need to expedite production or pull from future stock, complicating inventory control and planning.
Shipping and Freight: The cost of shipping feed and bedding items can be higher due to the need for larger or multiple packaging containers, special handling, or expedited shipping methods to meet delivery deadlines.
Risk Management: Handling feed and bedding orders can increase the risk of damage, loss, or errors.
In essence, a bulk surcharge helps Ashurst Equestrian manage the increased complexity and costs associated with fulfilling bulk feed and bedding orders, ensuring they can maintain service quality and operational efficiency.
Delivery and Returns Policy
Delivery Policy
We strive to ensure that your shopping experience with us is smooth and satisfying. Here’s what you need to know about our delivery process:
Processing Time: Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Timeframes:
- Standard Shipping: Delivery within 5-7 business days.
Shipping Costs:
- Standard Shipping: Free for orders over £100; otherwise, a variable rate.
- Orders under £25.00: £7.99.
- Orders between £25.01 to £99.99: £4.99.
Order Tracking: Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
International Shipping: Currently not offered.
Delivery Issues: If you encounter any issues with your delivery, such as delays or missing packages, please contact our customer service team within 30 days of your expected delivery date for assistance.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, our returns policy is straightforward:
Return Period: Items can be returned within 30 days of receipt. Items must be unused, in their original packaging, and in the same condition that you received them.
Return Process:
- Contact our customer service team to initiate a return.
- You will receive a return authorization number and instructions on how to send your item back.
- Include the return authorization number inside your return package.
Refunds:
- Refunds will be processed to the original method of payment within 7-10 business days after we receive and inspect the returned item.
- Shipping costs are non-refundable. If you received free shipping, the cost of return shipping will be deducted from your refund.
- If the item was damaged or defective, we will cover the cost of return shipping.
Exchanges: If you need to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to product availability.
Non-Returnable Items: Certain items are not eligible for return, including perishable goods, prescription medicines, and custom-made or personalized products.
Return Shipping Costs:
- The customer is responsible for return shipping costs, except in cases where the item was received damaged or defective.
By shopping with us, you agree to our delivery and returns policy. We reserve the right to update or change this policy at any time, so please review it periodically. If you have any questions or concerns, our customer service team is here to help.
